Best Innovation quotation

“We often think of grand innovations, like the invention of the light bulb, as what drives economic growth. But equally important, and perhaps more important, are the 1,001 small innovations that regular business managers and line workers do every day at their jobs.”

- Erik Brynjolfsson, MIT Sloan economist and Digital-Business Expert, as quoted in the MIT Sloan Management Review

Leadership quotes

Words of Wisdom

"If you think the cost of an over-satisfied customer is costly, think about the cost of an under-satisfied customer."  Lisa Ford

"Good customer service costs less than bad customer service" Sally Gronow, Welsh Water.

"You cannot improve one thing by 1000% but you can improve 1000 things by 1%". Jan Carlzon.

" A diamond is  just a piece of charcoal that handled stress exceptionally well" Anon

"For fast acting relief, try slowing down".  Lily Tomlin

"One of the symptoms of an approaching nervous breakdown is the belief that one's work is terribly important" Bertrand Russell.

"A poor life this if full of care we have no time to stand and stare" William Henry Davies.

Imagine leadership - Video

A truly thought-provokingvideo about Leadership. Anyone who is an existing or aspiring leader should watch this.

Great Leadership Quotes

“Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.” - Peter Drucker

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” – John Quincy Adams, sixth President of the United States